Emmanuel Waldron

Store Terms

Returns and Refunds Policy

Thank you for shopping at emmanuelwaldron.com.

Please read this policy carefully. This is the Return and Refund Policy of emmanuelwaldron.com.

Physical products

We’ll give you a full refund as long as:

It’s been less than 28 days since you received your item

You haven’t damaged it

It’s in resalable condition e.g. tags still attached, packaging is unopened, item has not been scratched or marked

You have proof of purchase, such as your receipt, e-receipt, delivery note, or your order confirmation email

Your item is included in our returns policy

You’ll need to pay for the postage and we won’t be able to refund your original delivery charge.

We will issue refunds for physical products once the product is receieved and the item condition is confirmed. Please allow 7-10 working days for the refund to be processed.

Digital products

We do not issue refunds for digital products once the order and the purchased products are confirmed.

All piano lessons, piano lesson packages and the backing track products are valid for/ to be used & completed within/ up to six months from the original date of purchase.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: sales@emmanuelwaldron.com

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